Policy
Last Updated: January 12, 2026
Solar Power Simplified
Operated by Chandrajit Manhare
Website: solarpowersimplified.com
Contact Email: manharemanhre@gmail.com
At Solar Power Simplified, we are deeply committed to making solar energy education straightforward, reliable, and empowering for individuals and families across the United States, the United Kingdom, and beyond. Whether you’re a homeowner in sunny California exploring the federal Investment Tax Credit (ITC), a resident in the UK investigating the Smart Export Guarantee (SEG), or someone in Texas or Manchester planning your first rooftop installation, our mission is to provide clear, practical guidance without complicating your experience. Central to that mission is protecting your privacy.
This Privacy Policy is designed to be transparent, comprehensive, and easy to understand. It explains exactly how we collect, use, store, share, and safeguard your personal information when you interact with our website (solarpowersimplified.com), enroll in our online courses, subscribe to newsletters, download guides, use our solar calculators, or contact us for support. We comply with applicable data protection laws, including the California Consumer Privacy Act (CCPA) for US residents, the UK General Data Protection Regulation (UK GDPR) for UK users, and other relevant regulations where our global audience accesses the site.
By accessing or using our website and services, you acknowledge and agree to the practices described in this policy. If you do not agree, please refrain from using the site. We encourage you to review this policy periodically, as we may update it to reflect changes in our practices or legal requirements.
1. Information We Collect
We collect information in three main ways: information you provide directly, information collected automatically, and information from third-party sources (limited and only when necessary).
a. Information You Provide Directly
When you engage with our platform, you may voluntarily share personal details to enhance your experience. Examples include:
- Basic Contact Information: Your name, email address, and optionally your phone number when subscribing to our newsletter, enrolling in a course, completing a certification, or submitting a contact form.
- Location Details: Approximate location (e.g., city, state in the US, or region in the UK) to provide tailored advice on local incentives, such as state-specific rebates in the US or MCS certification requirements in the UK.
- Course and Inquiry Data: Details about your solar interests, such as questions on system sizing, battery storage, net metering rules, or off-grid setups. This helps us personalize responses and recommendations.
- Payment Information: For premium courses or certifications, we collect billing details (e.g., card information) through secure third-party processors like Stripe. We do not store full payment card numbers on our servers—only transaction IDs for record-keeping.
- Feedback and Communications: Any information shared in reviews, comments, support tickets, or emails.
We only collect what is necessary and always with your consent where required.
b. Automatically Collected Information
As you browse our site, standard technologies collect non-personal data to improve functionality and security:
- Usage Data: Pages visited, time spent on each page, links clicked, search terms used within the site, and referral sources (e.g., how you found us via Google or social media).
- Device and Browser Information: IP address (which may indicate general location), browser type (Chrome, Firefox, etc.), operating system, device type (desktop, mobile), and screen resolution.
- Analytics Data: Through tools like Google Analytics, we track aggregated trends, such as popular guides on US tax credits or UK export tariffs, without identifying individuals unless linked to an account.
c. Information from Third Parties
We may receive limited data from partners, such as email delivery services confirming subscription status, or analytics providers aggregating usage insights. We never purchase personal data lists.
We do not collect sensitive personal information (e.g., health data, racial/ethnic origins, political opinions, or precise geolocation) unless you voluntarily provide it in a support query, and even then, we handle it with extra care.
2. How We Use Your Information
Your data powers a better, more personalized solar learning experience. Specific uses include:
- Service Delivery: Providing access to courses, tracking progress, issuing certificates, and delivering downloaded resources like solar ROI calculators.
- Communication: Sending course updates, newsletters with solar tips (e.g., latest ITC extensions in the US or SEG rate changes in the UK), discount offers, or responses to your inquiries. You can opt out anytime.
- Personalization: Recommending content based on your interests, such as advanced battery guides if you’ve viewed off-grid topics.
- Site Improvement: Analyzing usage to refine content—e.g., expanding sections on popular topics like home energy storage incentives.
- Security and Compliance: Detecting fraud, enforcing terms of service, and meeting legal obligations (e.g., tax reporting for paid courses).
- Marketing (With Consent): Only sending promotional emails if you’ve opted in; we respect “do not sell my data” requests under CCPA.
All uses are limited to supporting our educational mission.
3. Cookies and Tracking Technologies
We use cookies (small text files stored on your device) and similar tools (pixels, beacons) for essential functions:
- Essential Cookies: Enable login, course progress saving, and secure checkout.
- Performance Cookies: Help us understand site traffic and improve load times.
- Functional Cookies: Remember preferences, like language settings.
- Targeting Cookies: Limited use for retargeting ads (e.g., reminding you of unfinished course enrollment), but you can disable these.
You can manage cookies via browser settings or our cookie banner. Disabling may affect site features. We honor “Do Not Track” signals where possible.
4. Sharing Your Information
We do not sell, rent, or trade your personal data. Sharing occurs only in these controlled scenarios:
- Service Providers: With vetted partners (e.g., email platforms like Mailchimp, payment processors like Stripe, hosting services) who are bound by contracts to protect your data and use it only for our instructions.
- Legal Requirements: If required by law, such as subpoenas, court orders, or regulatory requests in the US or UK.
- Business Transfers: In the unlikely event of a merger, acquisition, or sale, your data would transfer with notice and continued protection.
- Aggregated/Anonymized Data: We share non-identifiable insights (e.g., “20% of users search for UK incentives”) for research or marketing.
5. Data Security
We employ industry-standard measures:
- Encryption (SSL/TLS) for data in transit.
- Firewalls, access controls, and regular security audits.
- Secure servers with limited access.
- Employee training on data protection.
No system is infallible, but we promptly address any breaches and notify affected users as required by law (e.g., within 72 hours under UK GDPR).
6. Data Retention
We retain data only as long as necessary:
- Account data: Until you request deletion or inactivity exceeds 3 years.
- Transaction records: For legal/tax purposes (typically 7 years).
- Analytics: Anonymized indefinitely for trends.
7. Your Rights and Choices
You have robust rights:
- Access, Correction, Deletion: Request a copy, update, or erase your data.
- Opt-Out: Unsubscribe from emails or withdraw consent.
- CCPA (California Residents): Opt out of data “sales” (we don’t sell anyway), non-discrimination.
- UK GDPR: Additional rights like portability, objection to processing, and restriction.
- Global: We honor similar requests worldwide.
Submit requests to manharemanhre@gmail.com. We verify identity and respond within 30-45 days (faster where required).
8. International Data Transfers
Data may be processed in the US, India, or the EU. We use safeguards like Standard Contractual Clauses for cross-border transfers.
9. Children’s Privacy
Our site is for users 13+ (or 16+ in some regions). We do not knowingly collect data from children.
10. Changes to This Policy
Updates will be posted here with the new date. Material changes may include an email notice.
11. Contact Us
Questions or requests? Email manharemanhre@gmail.com. We’re here to help build trust as you explore solar power.
Thank you for choosing Solar Power Simplified. Together, we’re making clean energy accessible to all! 🌞